The Commercial Lines Operations Manager oversees the support function, including staff supervision, workflow development, and quality standards. They also act as an Account Executive to manage client relationships, perform risk analysis, and negotiate coverage options with insurance carriers.
The Advisor Coordinator manages complex calendars, schedules meetings, and coordinates travel arrangements for advisors. They also support the delivery of training programs and maintain administrative systems to ensure operational efficiency.
The associate provides administrative support to adjusters, including medical documentation notation and data entry for workers' compensation claims. They also assist with mail processing, reception duties, and ensuring accurate medical bill processing.
The Broker Assistant provides administrative support by processing new business submissions and maintaining accurate, compliant customer records. They also handle client service inquiries and ensure inbound calls are routed to the appropriate team.
Manage a caseload of approximately 150 workers' compensation claims by conducting investigations, determining compensability, and calculating benefit amounts. Coordinate return-to-work programs, maintain accurate records, and serve as a subject matter expert to mentor staff members.
Manage a caseload of approximately 150 workers' compensation claims by conducting investigations, determining compensability, and calculating benefit amounts. Coordinate return-to-work programs, maintain accurate records, and serve as a subject matter expert to mentor staff members.
