Infiterra S.A

The role involves contributing to the growth and transformation of the subscription economy by supporting subscription service delivery. You will help drive operational efficiency and billing accuracy through the company's subscription commerce platform.

The Customer Success Manager will lead post-sales onboarding and implementation projects while serving as the primary point of contact for high-value accounts. They are responsible for maintaining account health, managing escalations, and driving adoption and expansion strategies.

Take end-to-end ownership of a product domain by framing customer problems and shaping priorities against business outcomes. Translate leadership decisions into a sequenced backlog and manage the transition of requirements to engineering teams.

The role involves performing full-stack manual testing for web applications and API validation using Postman. The engineer will manage defects in Jira and collaborate with Scrum teams to ensure the Definition of Done is met.