Manage inbound customer communications by answering calls and emails to address inquiries and issues. Maintain accurate product knowledge and record all interactions in the CRM system to ensure high-quality service.
Manage inbound customer communications by answering calls and emails to address inquiries and issues. Act as a product expert to advise customers and maintain accurate records of interactions in the CRM system.
The electrician will perform residential service calls, conduct comprehensive system evaluations, and diagnose electrical issues. They are also responsible for using a consultative sales approach to educate customers on safety upgrades and system maintenance.
The Service Plumber is responsible for diagnosing and repairing residential plumbing issues while educating customers on system performance and maintenance options. They must also manage their own job site, maintain an organized truck, and mentor apprentices to ensure high-quality service delivery.
