HopeLink Behavioral Health

Crisis Services Shift Lead

HopeLink Behavioral Health · Full Time · 3 hours ago

HopeLink Behavioral Health

🌎 United States 💵 $23 - $27 per hour ⭐ 2-5 yrs exp 💼 Others

Provides real-time operational oversight and support for crisis workers across voice, chat, and text services. Ensures continuity of care by managing escalations, monitoring service levels, and coordinating coverage during high-demand periods.

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Workforce Analyst

HopeLink Behavioral Health · Full Time · 3 hours ago

HopeLink Behavioral Health

🌎 United States 💵 $60000 - $65000 per year ⭐ 2-5 yrs exp 💼 Recruitment

The Workforce Analyst monitors daily attendance, schedule adherence, and shift coverage to ensure operational efficiency for Crisis Services. They are responsible for processing leave requests, generating workforce reports, and coordinating staffing solutions to fill gaps.

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Crisis Services Core Training Facilitator

HopeLink Behavioral Health · Full Time · 3 hours ago

HopeLink Behavioral Health

🌎 United States ⭐ 2-5 yrs exp 💼 Others

The facilitator is responsible for delivering core training to Crisis Contact Center staff across voice, chat, and text modalities. This includes implementing standardized curricula on crisis intervention, 988 policies, and trauma-informed care to ensure workforce readiness.

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Crisis Services Clinical Operations Manager

HopeLink Behavioral Health · Full Time · 3 hours ago

HopeLink Behavioral Health

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

Oversee the day-to-day operational management of mobile crisis dispatch and resource coordination. Ensure effective staffing, scheduling, and adherence to documentation standards to support timely crisis response.

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Crisis Worker

HopeLink Behavioral Health · Full Time · 3 hours ago

HopeLink Behavioral Health

🌎 United States 💵 $18 - $21 per hour ⭐ 0-2 yrs exp 💼 Others

Provide emotional support and crisis intervention to individuals and families via telephone, text, and online chat. Responsibilities include assessing safety risks, providing referrals, and documenting all interactions accurately.

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Mobile Crisis Specialist

HopeLink Behavioral Health · Full Time · 3 hours ago

HopeLink Behavioral Health

🌎 United States ⭐ 2-5 yrs exp 💼 Others

The Mobile Crisis Specialist is responsible for receiving, triaging, and responding to crisis requests via call centers to ensure safety and coordinate care. They must document all interactions in a crisis data platform and collaborate with clinicians and dispatchers to resolve high-acuity situations.

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Crisis Services Supporting Clinician

HopeLink Behavioral Health · Full Time · 3 hours ago

HopeLink Behavioral Health

🌎 United States ⭐ 2-5 yrs exp 💼 Others

The Supporting Clinician provides service level determination for crisis responses and supports crisis workers through clinical skill development and process groups. They are responsible for coordinating mobile response determinations and providing in-the-moment debriefing and consultation.

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Part-Time Crisis Worker

HopeLink Behavioral Health · Full Time · 3 hours ago

HopeLink Behavioral Health

🌎 United States 💵 $18 - $21 per hour ⭐ 0-2 yrs exp 💼 Others

Provide emotional support and crisis intervention to individuals and families via telephone, text, and online chat. Responsibilities include assessing safety risks, providing referrals, and documenting interactions in contact reports.

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