United States$48000 - $54000 per year2-5 yrs expTeaching
The On-the-Job Trainer supports the development and competency of Crisis Services staff through supervised practice, individualized training, and coaching. They partner with operational leaders to ensure consistent application of crisis intervention best practices and organizational policies.
The Shift Lead provides real-time operational oversight and support to Crisis Workers, ensuring smooth shift execution and continuity of care. They manage escalations, monitor service levels, and facilitate communication across teams to uphold service standards.