Own the Salesforce product roadmap and platform strategy, translating business needs into prioritized user stories while coordinating with stakeholders, consultants, and technical teams. Administer and optimize Salesforce, support and train users, manage releases and access, and contribute to reporting, security, data migration, and integration activities.
Provide on-demand virtual urgent care and medical consultations for individuals with intellectual and developmental disabilities. Collaborate with caregivers and interdisciplinary teams to manage medical concerns and reduce unnecessary emergency room visits.