The Client Care Manager leads a team to ensure timely, compliant, and exceptional service while managing day-to-day operations and regulatory guidance. They are responsible for building strong client relationships, resolving escalations, and collaborating across departments to drive process improvement and operational excellence.
The Client Care Manager leads a team to ensure timely, compliant, and exceptional service while fostering a culture of accountability and service excellence. They are responsible for managing client relationships, overseeing regulatory compliance, and collaborating across departments to drive operational efficiency.
You will serve as a subject matter expert providing strategic guidance to clients on complex trade matters and customs regulations. Additionally, you will support compliance activities, manage post-entry filings, and contribute to business development through presentation content.
The Trade Consultant will provide strategic guidance on complex trade matters, including tariff classification, valuation, and free trade agreement qualification. They will also support compliance activities, manage post-entry filings, and assist in business development efforts.
