The Product Manager will own the post-order roadmap, focusing on reducing contact rates and costs while improving fan satisfaction through AI-powered self-service and internal tooling. They will streamline post-purchase communications and ticket delivery experiences to ensure clear expectations and operational efficiency.
Lead the development and application of machine learning and LLM-powered models to drive business impact across product, marketing, and operations. Collaborate with cross-functional teams to design and deploy ranking, curation, and personalization systems.
Drive web-driven GMV by managing paid search, SEO, and content strategies while partnering with Product and Engineering on conversion optimization. Establish a rigorous experimentation engine and manage the full web customer lifecycle to maximize lifetime value.
Develop and scale analytical frameworks to track mobile marketing effectiveness and profitability across various paid social platforms. Design experiments to measure channel incrementality and provide data-driven recommendations for spend allocation and growth strategy.
Lead the end-to-end delivery of consumer-facing web and mobile web features, focusing on conversion-critical flows and frontend architecture. Collaborate with cross-functional teams to optimize performance, reliability, and UX quality while mentoring other engineers.
Build and ship high-quality full-stack features across web, mobile, and backend services while designing scalable systems for millions of users. Drive AI adoption through intelligent automation and collaborate with cross-functional teams to solve business problems.
