Form3 - External

Create and maintain high-quality API and technical documentation for SaaS payment services. Lead knowledge management projects using AI tools and collaborate with cross-functional teams to ensure documentation accuracy.

Design and implement security and resilience enhancements for a cloud-native payments platform. Focus on delivering scalable capabilities in API security, cryptographic controls, and AI governance within the software development lifecycle.

Define and execute the product strategy and roadmap for US account-to-account payment capabilities, specifically focusing on Wire, ACH, RTP, and FedNow. Collaborate with engineering and commercial teams to launch scalable products and build strong relationships with financial institutions.

This role involves acting as a product expert for the Zelle gateway build, collaborating with Engineering teams to shape and prioritize the backlog for Form3's Zelle features. Key duties include supporting end-to-end delivery of Zelle payments products, translating product vision into actionable requirements, and taking ownership of tasks like writing user stories and defining specifications.