The Senior Customer Success Manager will drive product adoption, growth, and value for Enterprise customers while acting as a trusted advisor to key stakeholders. They will also mentor team members, collaborate across internal departments, and deliver strategic reporting to C-suite executives.
The Pre-Sales Solutions Architect will serve as the strategic, client-facing voice for the Argos99 platform, leading technical discovery and shaping deployment strategies. They will partner with account executives to translate platform findings into actionable sales motions across Fenix24's managed security services portfolio.
The Senior Technical Account Manager will manage executive-level relationships and develop technical success plans to optimize customer managed services. They will also serve as a primary escalation point for technical issues and coordinate with internal teams to drive root cause analysis and preventive fixes.
