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Fenix24

Remote Job Openings at Fenix24 (5)

Content Manager

United States $100K - $130K per year 2-5 yrs exp Writing

The Content Manager will create a suite of content deliverables including thought leadership, email campaigns, and marketing collateral to support growth and sales. They will also collaborate with subject matter experts to produce blogs and white papers while tracking content performance to refine future strategies.

Senior Technical Account Manager

United States $120K - $140K per year 2-5 yrs exp Sales

The Senior Technical Account Manager will manage executive-level relationships and develop technical success plans to optimize customer managed services. They will also serve as a primary escalation point for technical issues and coordinate with internal teams to drive root cause analysis and preventive fixes.

Principal Customer Success Manager

United States $150K - $170K per year 10+ yrs exp Sales

The Principal Customer Success Manager manages a portfolio of strategic accounts to drive long-term value, retention, and growth. They act as an escalation authority and collaborate across departments to resolve complex customer challenges and improve service delivery.

Senior Customer Success Manager

United States $130K - $150K per year 5-10 yrs exp Sales

The Senior Customer Success Manager will drive product adoption, growth, and value for Enterprise customers by building strategic partnerships and acting as a trusted advisor. They will collaborate with cross-functional teams to ensure account health, deliver executive-level reporting, and mentor other team members.