Provide customer support via live chat and email while assisting traders with account issues, trading rules, and platform troubleshooting. Document interactions, escalate complex technical cases, and identify recurring issues to maintain high service standards.
The Senior Video Editor will produce high-quality video content for YouTube, social media, and advertisements while managing digital branding assets. They will collaborate with marketing teams to maintain a consistent visual style and repurpose long-form content into engaging short-form formats.
The CRM Admin Support will manage key systems and dashboards while providing administrative support for user registrations and deposits. They will coordinate with sales and customer support teams to verify client information and ensure operational efficiency.
Conduct Italian chat-based conversations with inbound leads to drive sales. Focus on providing a high-quality customer experience and building long-term relationships using adapted scripts.
Conduct Spanish chat-based conversations with inbound leads to drive sales and build long-term relationships. Adapt provided scripts to meet individual customer needs while ensuring a high-quality experience.
