FAIRTIQ AG

Manage and grow a portfolio of strategic customer accounts by building trusted relationships with senior decision-makers. Act as a strategic bridge between customers and internal product and tech teams to align business goals and drive commercial growth.

The role involves either handling customer inquiries and adjusting invoices in Customer Care or monitoring app usage to detect and prevent fraud. The goal is to ensure an excellent customer experience and maintain a trustworthy ticketing system.

You will be responsible for driving expansion into new markets by identifying, developing, and closing high-value business opportunities. Additionally, you will build relationships with key stakeholders and collaborate cross-functionally to ensure successful project delivery.

Develop parts of a highly available backend with a microservice architecture. Write maintainable, clean, simple, testable, scalable, and efficient code.