The Customer Success Manager will partner with assigned accounts to ensure they achieve maximum value from Exostar solutions while driving renewal and expansion opportunities. They will also manage customer operational reviews, coordinate with internal stakeholders, and mentor junior team members.
The Senior Director will lead the supply chain product portfolio, overseeing strategy, roadmap development, and the migration of legacy customers to modern platforms. This role involves managing cross-functional teams, ensuring regulatory compliance, and driving product-led growth through effective stakeholder engagement and delivery planning.
The role focuses on monitoring, triaging, and administering security operation tools and SIEM infrastructure to protect Aerospace, Defense, and Life Sciences services. Key duties include threat hunting, vulnerability management, and providing Tier 2-3 incident response and forensics support.
