The Junior Consultant will support clients with day-to-day D365 BC issues and assist in system configurations and small-scale customizations. They will also document client needs and work closely with senior consultants to deliver effective business solutions.
Lead the end-to-end delivery of Microsoft Dynamics 365 Business Central implementations from discovery through post-go-live support. Translate complex business needs into functional solutions while collaborating with technical teams to ensure high client satisfaction.
Drive growth within existing accounts by nurturing long-term relationships and identifying opportunities to upgrade the Microsoft ecosystem. Manage the full sales cycle for renewals and expansions while conducting quarterly business reviews to ensure client satisfaction.
Manage day-to-day accounts receivable operations, including invoicing, payment application, and the collection of overdue balances. Support internal teams with billing inquiries and perform month-end AR balance sheet reconciliations.
You will design, implement, and optimize Dynamics 365 Customer Engagement solutions while acting as a trusted advisor to clients. You will also collaborate with delivery teams to translate business needs into effective technical solutions and support post-go-live activities.
The consultant will work closely with delivery teams and clients to design, implement, and optimize Dynamics 365 Customer Engagement solutions, focusing on Sales, Field Service, Customer Service, and Customer Insights – Journeys, alongside the Power Platform. Key duties include acting as a trusted advisor, translating business needs into effective solutions, and supporting implementation and adoption.
