The consultant will design, implement, and optimize Dynamics 365 Customer Engagement solutions while acting as a trusted advisor to clients. They will collaborate with delivery teams to translate business needs into effective technical solutions and support post-go-live activities.
Lead the end-to-end delivery of Microsoft Dynamics 365 Business Central implementations from discovery through post-go-live support. Translate complex business needs into functional solutions while collaborating with technical teams to ensure high client satisfaction.
Drive growth within existing accounts by nurturing long-term relationships and identifying opportunities to upgrade the Microsoft ecosystem. Manage the full sales cycle for renewals and expansions while conducting quarterly business reviews to ensure client satisfaction.
Manage day-to-day accounts receivable operations, including invoicing, payment application, and the collection of overdue balances. Support internal teams with billing inquiries and perform month-end AR balance sheet reconciliations.