Eldercare Resource Planning

Build and maintain a referral network of healthcare facilities and professionals to drive client leads. Convert these referrals into enrolled clients by guiding families through the complex Medicaid application process.

Oversee a team of Eligibility & Application Support Specialists and Administrative Assistants to ensure monthly goals for case submissions and closures are met. Provide guidance on Medicaid planning strategies, handle client escalations, and manage employee performance through training and reviews.

Lead the expansion into the Texas healthcare market by targeting SNFs, hospitals, and rehab centers to reduce uncompensated care. Manage the full sales cycle from prospecting and discovery calls to negotiating service agreements and onboarding new partners.