Serve as the primary technical advisor and outcome delivery lead for strategic accounts, ensuring customers realize the full value of the security platform. Manage technical cadences, lead incident response communications, and mentor junior team members to maintain high service standards.
The Microsoft Consultant will serve as a subject-matter expert to assess customer security postures, provide actionable guidance, and implement configuration changes across the Microsoft stack. They will manage multiple concurrent engagements while staying current on Microsoft's product roadmap and supporting internal security escalations.
Lead complex cyber investigations and digital forensics engagements to identify and contain threats. Coordinate with SOC and Customer Success teams to quantify losses and provide high-quality service delivery.
