Provide real-time support to customers via email and phone while managing inquiries in a professional and timely manner. Maintain accurate interaction records and escalate complex issues while meeting established response and satisfaction KPIs.
The Affiliate Manager will build and refine target lists of prospective partners to drive outbound outreach and manage the full relationship from initial contact through onboarding. They are responsible for increasing the number of active, converting affiliates and re-engaging dormant segments with custom incentive structures.
The Account Executive will source and manage an outbound pipeline to close API deals for a new product line. They will run the full sales cycle independently while contributing to the development of a scalable sales playbook.
The Tax Reviewer will review Federal and State business income tax returns to ensure accuracy, compliance, and quality. They will also provide technical guidance to tax preparers and communicate directly with clients to resolve tax inquiries.
Maintain the company's financial planning engine, including forecasts, budgets, and KPI dashboards to support leadership decision-making. Partner with department heads to manage spend and prepare financial materials for board and investor needs.
