The Service Business Operations Lead will manage the operations team, overseeing daily workloads related to sales orders, invoicing, and documentation. They are responsible for establishing standardized procedures, monitoring transaction accuracy, and serving as the primary escalation point for system and billing issues.
Develop detailed cost estimates and pricing for various service activities while maintaining standardized service part numbers in SAP. Coordinate with business units to gather technical information and provide pricing guidance to the sales team to ensure profitability.
The Field Service Engineer will lead the installation, commissioning, and lifecycle support of liquid cooling systems for data centers and enterprise servers. They will also serve as a subject matter expert, coordinating technical project aspects and delivering training to customers and internal teams.
The role involves performing commissioning, testing, and maintenance of power systems at customer sites while providing technical support and troubleshooting. You will also be responsible for preparing service documentation and providing technical training to customers and field personnel.
Lead the planning and execution of In Row Heat Exchanger projects for data centers. Act as the primary liaison between internal teams, vendors, and clients to ensure projects are delivered on schedule and within budget.
Drive revenue growth and manage strategic customer relationships across the Energy Infrastructure portfolio. Lead complex consultative sales cycles for solutions including BESS, microgrids, and data center infrastructure.
