Bi-Lingual Technical Service Engineer - Mandarin Required

Who We Are

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.

Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.

Key Responsibilities

• Perform commissioning, startup, testing, and validation of PCS, ESS, and PVI systems at customer sites.
• Perform preventive maintenance, inspections, firmware upgrades, and system health checks to ensure optimal equipment performance.
• Diagnose and troubleshoot electrical, mechanical, communication, networking, and control system issues, and perform corrective repairs.
• Respond to customer service requests and provide timely onsite and remote technical support.
• Analyze system alarms, logs, and operational data to identify root causes and implement corrective actions.
• Configure and verify system settings, communication protocols, and controller parameters.
• Support system integration with SCADA, EMS, BMS, utility, and third-party monitoring platforms.
• Perform acceptance testing, functional verification, and commissioning reports in accordance with project requirements.
• Provide technical training to customers, contractors, and field personnel on system operation, maintenance, and best practices.
• Prepare accurate service reports, commissioning documentation, maintenance records, and technical findings.
• Collaborate with Engineering, Product Management, and Quality teams by providing field feedback for continuous product improvements.
• Ensure compliance with company safety policies, customer site requirements, electrical safety standards, and applicable industry regulations.
• Maintain company tools, test equipment, firmware, spare parts, and service inventory.
• Support continuous improvement initiatives while maintaining the highest level of customer satisfaction.

Minimum Qualifications

• Bachelor's degree in Electrical Engineering, Electrical Engineering Technology, Power Electronics, Renewable Energy, or a related technical discipline. Equivalent industry experience may be considered.
• Minimum of 3 years of experience commissioning, servicing, or troubleshooting industrial electrical equipment, power electronics, renewable energy systems, UPS systems, ESS, PCS, solar inverters, or related equipment.
• Strong understanding of three-phase power systems, AC/DC power conversion, electrical distribution, and power electronics.
• Knowledge of battery energy storage systems, lithium-ion battery technologies, inverter systems, and grid-connected power systems.
• Ability to read and interpret electrical schematics, single-line diagrams, wiring diagrams, and technical documentation.
• Experience using electrical test equipment such as digital multimeters, oscilloscopes, insulation resistance testers, clamp meters, and power analyzers.
• Familiarity with industrial communication protocols including Modbus RTU/TCP, Ethernet/IP, CAN, RS-485, and TCP/IP networking.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent verbal and written communication skills with strong customer service abilities.
• Ability to work independently with minimal supervision while managing multiple priorities.
• Valid driver's license and ability to obtain a passport for domestic and international travel, if required.
• Willingness to travel up to 70% of the time. Troubleshooting and repairing mechanical and electrical components.
• Good communication and customer service skills.
• Willingness to travel frequently and work independently.

Pay Range

Benefit at Delta Electronics Americas

• Experience with Battery Energy Storage Systems (BESS), utility-scale solar, microgrids, or renewable energy projects.
• Experience commissioning medium-voltage or utility-scale power conversion equipment.
• Knowledge of PLCs, SCADA systems, EMS, and industrial networking.
• OSHA 10/30, NFPA 70E, or equivalent electrical safety certification.
• Experience working with utility interconnection requirements and grid support functions.
• Previous experience supporting mission-critical facilities, data centers, or utility-scale renewable energy projects.

EEO Statement

Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.

The base salary range for this full-time position is $68K to $85Kper year. Actual pay will depend on factors such as location, skills, experience, market conditions, and business needs. This role may also be eligible for incentive pay, subject to the terms of the applicable plan. Eligible employees receive company-provided benefits in accordance with plan terms and eligibility requirements. Benefits include health coverage, wellness resources, retirement savings plan, paid time off, and other company‑sponsored programs; parental leave is provided in accordance with applicable law.