Administer, operate, and continuously improve Microsoft Intune and endpoint management environments, including client infrastructure, device configurations, compliance, software distribution, patching, and lifecycle processes. Deliver rollouts, migrations, and transition projects; advise customers through presentations and technical discussions; and document and maintain stable, secure client operations.
Administer and continuously improve Microsoft Intune and endpoint management environments, including Windows and mobile devices, compliance policies, software distribution, patching, and lifecycle processes. Deliver rollouts, migrations, and transition projects; document and optimize client-management operations; and advise customers through technical presentations and consultations.
Design, develop, and maintain interfaces within ITSM platforms, integrating third-party systems through APIs, web services, or middleware. Optimize ITSM processes, automate workflows, customize the platform, maintain data quality, support releases and updates, and document technical processes in collaboration with business and infrastructure teams.
You will support customers via remote access and ensure the smooth operation of their IT applications. Additionally, you will perform system maintenance, install updates, and assist with infrastructure optimizations.
Guide sales opportunities from initial customer inquiry through proposal submission, including technical needs analysis, solution design, specifications, and effort and license cost estimates. Deliver presentations, demonstrations, and workshops; review proposals for technical feasibility; and collaborate with architects and account management to develop standardized solutions and the service portfolio.
You will be responsible for the conception, development, and integration of interfaces within ITSM tools and third-party systems. Additionally, you will analyze and optimize ITSM processes while implementing automated workflows and ensuring data consistency.
Administer, maintain, and develop d.velop ECM/DMS solutions, including installation, configuration, updates, migrations, integrations, and performance monitoring. Troubleshoot support issues, implement security and access controls, document systems and processes, and provide technical guidance to customers and internal teams.
Administer, maintain, and develop d.velop ECM/DMS solutions across on-premises and cloud environments, including their underlying server and system infrastructure. Handle updates, migrations, support incidents, integrations, security, performance monitoring, documentation, and technical guidance for customers and internal teams.
You will be responsible for the design, implementation, and operation of Nextcloud infrastructures for mid-sized companies and public sector clients. This includes developing reference architectures, managing migrations, and ensuring compliance with data protection regulations.
You will be responsible for the design, implementation, and operation of Nextcloud infrastructures for mid-sized companies and public sector clients. This includes developing reference architectures, managing migrations, and ensuring compliance with data protection regulations.
Design and implement user-friendly frontends and performant backends while utilizing database systems. Collaborate within agile project teams and take responsibility for specific project components.
Lead project teams and manage the planning, delivery, and achievement of objectives for IT projects. Help ensure efficient operation of application environments, prioritize and coordinate IT requirements, and collaborate closely with internal and external customers.
Provide first-line technical support to French-speaking customers, document and classify tickets, and manage requests through the service portal. Escalate tickets to appropriate support teams and monitor them against service level agreements.
Operate, administer, and develop d.velop ECM/DMS solutions in cloud and on-premises environments, including their supporting infrastructure. Plan and deliver updates and migrations, resolve technical issues, optimize performance and security, and advise customers while maintaining technical documentation.
