The Key Account Manager will serve as the primary point of contact for a portfolio of active accounts, focusing on relationship management and retention. Responsibilities include monitoring account health, managing billing and collections, and identifying opportunities for cross-selling and up-selling.
The Junior Consultant manages the sales funnel by qualifying leads, conducting initial discovery sessions, and performing product demonstrations. They are also responsible for documenting client needs, assigning cases to senior consultants, and handling administrative tasks like contracts and lead tracking.
You will design, scale, and govern the machine learning practice, focusing on strategic decision-making for AI systems and platform development. You will collaborate with product leaders and engineering teams to align technical standards with business objectives while mentoring junior staff.
