Lead multiple concurrent customer implementations from kickoff through launch and steady state, coordinating provider practices and internal teams to deliver on time and to quality standards. Improve the implementation playbook, resolve integration risks, and channel customer feedback to product, engineering, and support teams.
The Senior Site Reliability Engineer will develop and maintain scalable infrastructure, automate processes to eliminate toil, and troubleshoot system issues. They will also collaborate with cross-functional teams to ensure infrastructure reliability and support both domestic and international workloads.
The Senior Provider Success Manager will serve as a strategic advisor to primary care organizations, driving adoption of the Counterpart Assistant technology and improving clinical outcomes. This role involves managing a complex portfolio of partnerships, leading workflow transformation, and influencing clinical and operational leaders to achieve value-based care goals.
The Commercial Partnerships & Operations Director will lead high-priority cross-functional commercial initiatives and manage strategic external partnerships. This role involves developing analytical models, preparing executive communications, and implementing scalable processes to drive growth and operational effectiveness.
The Senior Application Security Engineer will actively hunt for and remediate security vulnerabilities within the Counterpart Assistant platform. They will also harden system infrastructure, monitor for data leaks, and mentor the engineering team on secure coding practices.
You will design and champion internal quality programs while building SDLC observability pipelines to increase deployment velocity. Additionally, you will define hard metrics for engineering health and implement automated testing gates within the CI/CD pipeline.
Identify, engage, and enroll primary care providers into the Counterpart Health network through product demonstrations and value communication. Execute market growth strategies and manage a sales pipeline to achieve provider recruitment goals across the US.
Lead the clinical direction of product development by translating complex primary care workflows into actionable software requirements. Serve as the primary advocate for clinician users to ensure tools are intuitive, safe, and drive positive patient outcomes.
Design and champion internal quality programs and reliability roadmaps to increase deployment velocity and reduce incidents. Architect shift-left pipeline gates and implement automated performance, security, and accessibility checks within the CI/CD process.
The UX Engineer will own and evolve the design system, building reusable UI primitives and interaction patterns to ensure consistency across product teams. They will act as the bridge between Design, Product, and Engineering to translate design intent into production-quality code.
You will collaborate with clinicians and product managers to build and maintain AI-enabled healthcare tools that improve patient outcomes. You are expected to take ownership of the full development lifecycle, from problem conceptualization and technical design to delivery and measurement.
You will collaborate with clinicians and product managers to build and maintain scalable healthcare software systems. This role involves taking ownership of the full development lifecycle, from conceptualization and problem-solving to delivery and measurement.
