The representative acts as the primary point of contact for customer inquiries via phone and email regarding billing, charges, and account information. They are responsible for researching issues, providing accurate resolutions, and escalating complex matters to the appropriate department.
United States$50000 - $65000 per year2-5 yrs expHealthcare
Facilitate accurate clinical documentation through interaction with physicians and coding staff to ensure appropriate reimbursement and quality of care. Educate medical staff on documentation guidelines and perform concurrent medical record monitoring to validate diagnoses and treatments.
