The Automation Developer is responsible for designing, developing, and maintaining travel software and workflows to automate manual processes. They also provide support desk assistance for internal and external clients regarding product functionality and technical issues.
The Operations Manager serves as a subject-matter expert for government travel contracts, overseeing team performance and ensuring compliance with service requirements. They work closely with Team Leads to foster a cohesive culture, manage schedules, and provide ongoing professional development and performance assessments.
The Operations Supervisor leads and develops a team of travel consultants to ensure high-quality service delivery and performance against KPIs. They act as a subject-matter expert on government travel regulations and work to optimize operational processes and team efficiency.
