Chip

Customer Service Team Lead (Remote within the UK)

Chip · Full Time · 13 days ago

Chip

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Support

Lead a specialized customer service team focused on SIPP pensions, acting as the subject matter expert and primary liaison with the Product team. Manage day-to-day operations including performance management, rota planning, and ensuring full FCA regulatory compliance.

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Customer Support Executive (Remote within the UK)

Chip · Full Time · 19 days ago

Chip

🌎 United Kingdom ⭐ 0-2 yrs exp 💼 Support

Handle customer queries via live chat, email, and social media while troubleshooting technical issues to optimize user experience. Report bugs and UX issues to the team and actively participate in the growth and development of the app.

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Senior Financial Crime Investigator

Chip · Full Time · 2 months ago

Chip

🌎 United Kingdom 💵 £33000 - £37000 per year ⭐ 2-5 yrs exp 💼 Finance

Conduct Customer Due Diligence checks and investigate suspicious activity stemming from transaction monitoring or source of wealth enquiries. Provide recommendations for financial crime requests and proactively implement improvements to operational workflows.

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Senior AI QA Engineer

Chip · Full Time · 3 months ago

Chip

🌎 United Kingdom 💵 £60000 - £70000 per year ⭐ 5-10 yrs exp 💼 Software Development

You will own the quality strategy for the Wealth Management business line, defining and executing test plans across microservices and UI. You will drive automation, lead performance testing, and champion shift-left practices to ensure high-quality software delivery.

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Customer Service Team Lead - Pensions (Remote within the UK)

Chip · Full Time · 3 months ago

Chip

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Support

You will lead a customer support team specializing in pensions, acting as the primary subject matter expert and liaison with the product team. Your role involves driving performance, ensuring regulatory compliance, and shaping the customer experience for new pension product launches.

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