Perform Customer Due Diligence checks and conduct investigations into suspicious activity triggered by transaction monitoring or source of wealth enquiries. Provide recommendations for financial crime requests and adhere to operational workflows and regulatory procedures.
Chip
4 Remote Job Openings at Chip
Own performance and scalability across 30+ microservices by embedding performance thinking into the delivery plan and defining SLOs. Design and build automated performance tests in CI/CD pipelines and diagnose root causes of regressions across distributed systems.
Handle customer queries via live chat, email, and social media while troubleshooting technical issues to optimize user experience. Report bugs and UX issues to the team and actively participate in the growth and development of the app.
Conduct Customer Due Diligence checks and investigate suspicious activity stemming from transaction monitoring or source of wealth enquiries. Provide recommendations for financial crime requests and proactively implement improvements to operational workflows.