The role involves owning customer support cases from intake to resolution, including technical investigation and troubleshooting of blockchain infrastructure. You will collaborate with engineering and product teams to resolve issues, improve documentation, and identify recurring product friction.
Own product initiatives end-to-end from problem definition and specification to deployment and measurement. Build scalable backend services and APIs to improve the provisioning and operation of blockchain infrastructure.
Own the end-to-end design, implementation, and operation of scalable blockchain infrastructure and platform features. Focus on improving system reliability, provisioning efficiency, and operational metrics using AI-first development practices.
Own and evolve the marketing execution engine by managing the website, conversion surfaces, and technical content production. Implement AI-augmented workflows to scale growth initiatives and track performance through metrics and dashboards.
Own the end-to-end strategy and delivery of high-scale blockchain data infrastructure features. Design and implement performance-sensitive APIs, indexing, and caching systems using Go and Rust.
