The Manager, Operations & Research serves as the operational and analytical backbone of the philanthropy function, managing systems, financial planning, and data. They are responsible for forecasting, CRM administration, prospect research, and providing the infrastructure needed to support fundraising growth.
The role involves designing and implementing Microsoft 365-based technologies while managing system maintenance and security hardening. You will lead technical projects, execute migration paths, and contribute to policy development and compliance.
The role involves leading a Salesforce centralization initiative by migrating data and processes from Forth into the CALSTART Nonprofit Cloud environment. You will configure and develop scalable workflows, automation, and solutions while partnering with stakeholders to ensure system security and maintainability.
The Project Manager will oversee vehicle, equipment, and dealer-related workflows for voucher incentive programs while serving as a primary point of contact for manufacturers and dealers. They will also lead initiatives to streamline processes, maintain accurate data in Salesforce, and develop standard operating procedures to support program efficiency.
