Lead the Agency Underwriting Department’s daily operations, managing performance, staffing capacity, service levels, underwriting quality, and compliance with agency guidelines and company policies. Develop staff and improve workflows while overseeing KPIs, budgets, reporting, and cross-functional initiatives, including the effective use of offshore personnel.
The Loan Counselor manages mobile home mortgage accounts from early-stage delinquency through resolution. This role involves performing borrower outreach, negotiating repayment plans, and evaluating loss mitigation options while ensuring compliance with federal and investor guidelines.
The Associate Business Development Manager will support territory growth initiatives by partnering with senior managers to identify new retailer and community opportunities. They will also engage in relationship management, market research, and consultative selling to help partners succeed while developing their own sales expertise.
The Business Development Manager will develop and execute territory plans to increase loan volume and market share through strategic partnerships. They will serve as the primary representative for the company, building relationships with retailers, builders, and community operators.
