Design intuitive user experiences for complex brokerage operations and collaborate with product managers to define product vision and strategy. Lead user research, create high-fidelity prototypes, and mentor a small team of designers to ensure high-quality product delivery.
The Account Manager will own renewals and growth across a high-volume book of business, including contract execution and license expansion. They will act as the primary point of contact for customers, ensuring they receive maximum value from the Buildout platform.
The Sales Engineer will partner with Account Executives to deliver technical product demonstrations and translate complex workflows into business value for prospects. They will also help establish the Sales Engineering function by creating playbooks, demo environments, and discovery methodologies.
Own the strategy and roadmap for the AI assistant embedded across the Buildout suite, focusing on skill development and quality bars. Translate broker workflows into technical specifications and manage the balance between deterministic logic and LLM reasoning.
Drive expansion revenue within a mid-market book of business by identifying and implementing additional Buildout solutions for existing customers. Collaborate within a pod model with Account Managers and Customer Success Managers to align product value with customer business goals.
