The Senior Program Manager oversees Medicare Advantage operational work streams to ensure regulatory compliance and product integrity. They manage cross-functional initiatives, vendor relationships, and product implementations while driving continuous improvement and performance reporting.
This role involves leading complex financial audits, evaluating compliance with federal regulations, and developing corrective action plans. The consultant also acts as a subject matter expert, providing training and guidance on financial policies and procedures to BCBSA and Plans.
The IT Product Manager leads the strategy, prioritization, and delivery of technology solutions while managing the IT Help Desk and operations teams. This role serves as the primary liaison between business leadership and IT delivery to ensure technology investments drive measurable business outcomes.
