Lead the day-to-day operations of the Application Support team while providing technical guidance and mentorship to team members. Partner with Engineering and Product teams to resolve complex technical issues and ensure reliable system performance.
Monitor business and sales performance, develop timely analytics and insights, and optimize credit card leadflow and prioritization to improve conversion. Identify growth opportunities, analyze A/B tests, connect performance metrics to business outcomes, and present strategic recommendations to stakeholders.
Perform routine administration, health checks, and monitoring for SQL Server databases in on-premises and Azure environments. Support backup, recovery, security patching, and performance optimization while collaborating with senior team members.
The Databricks Administrator will manage, secure, and optimize Azure Databricks environments while ensuring platform reliability and governance. This role involves collaborating with data engineering and security teams to maintain operational standards, troubleshoot performance issues, and enforce access controls.