The Business Systems Analyst acts as a bridge between business needs and IT solutions to improve organizational performance. Key duties include gathering requirements, designing system workflows, and translating business needs into technical specifications.
BHG Financial
6 Remote Job Openings at BHG Financial
The analyst will build, optimize, and maintain web analytics data and reporting for digital platforms. They will deliver weekly insights to leadership and collaborate with marketing teams to improve customer journeys and website performance.
Design, develop, and deploy complex business logic using Apex, LWC, and APIs within the Salesforce platform. Manage customer portals, data migrations, and system integrations while maintaining detailed technical documentation.
Serve as a primary responder for Salesforce production issues to maintain platform stability and resolve critical defects. Perform root-cause analysis and implement permanent fixes across Apex, Flows, and LWC to improve system reliability.
Lead the enterprise Business Continuity and Disaster Recovery (BC/DR) program, including strategy, governance, and execution of recovery frameworks. Integrate resilience into broader risk management practices and collaborate with cross-functional leaders to improve the organization's security posture.
Quality Assurance Monitoring and Testing Analyst
BHG Financial
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Full Time
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a month ago
BHG Financial
The analyst is responsible for monitoring and testing operational processes to ensure adherence to internal policies and regulatory standards. They analyze speech analytics and QA data to identify risks, develop remediation plans, and drive operational excellence.