Manage 70-100 inbound calls daily to resolve member inquiries while documenting interactions and maintaining high service standards. Leverage multiple systems to research complex member needs and meet performance metrics for quality and productivity.
The Senior Data Engineer designs and develops complex, scalable cloud-native data solutions and pipelines to support enterprise analytics and AI-driven capabilities. They also mentor engineering teams, contribute to technology strategy, and ensure data governance and quality standards are maintained.
The Sr Statistical Modeling Analyst develops and manages credit risk models for loan originations, loss forecasting, and stress testing. They collaborate with business partners to interpret model results and provide actionable insights to support credit risk management strategies.
