The Account Manager will oversee the execution of client roadmaps and manage relationships with high-profile Shopify Plus merchants. They will collaborate with internal production teams to ensure timely delivery and effective use of retained services.
You will own and manage new business opportunities by qualifying leads, conducting diagnostic consultations, and shaping technical and commercial recommendations. Additionally, you will develop detailed proposals and pitch decks while maintaining accurate sales intelligence and representing the agency at industry events.
The Head of Sales owns and manages the entire sales pipeline from initial inquiry through to proposal, negotiation, and internal briefing. They are responsible for leading consultative sales conversations, developing commercial scopes, and providing detailed pipeline intelligence to senior leadership.
