The SDR is responsible for qualifying leads and managing outreach workflows via calls, emails, and texts to convert prospects into sales opportunities. Key duties include appointment setting and collaborating in weekly sales audits to align with brand guidelines.
Aventus LLC
8 Remote Job Openings at Aventus LLC
The SDR is responsible for qualifying leads and managing outreach workflows via calls, emails, and texts to convert prospects into sales opportunities. Key duties include appointment setting and collaborating in weekly sales audits to align with brand guidelines.
The CX Team Lead is responsible for managing remote operations, monitoring performance dashboards, and ensuring adherence to KPIs and SOPs. They will implement a structured coaching framework to drive agent performance and maintain rigorous data privacy and security compliance.
Manage remote CX operations by monitoring performance dashboards and ensuring strict adherence to KPIs and SOPs. Provide structured coaching and high-energy leadership to drive team productivity and service excellence for DTC brands.
Manage remote CX operations by monitoring performance dashboards and ensuring strict adherence to KPIs and SOPs. Provide structured coaching and high-energy leadership to drive team productivity and service excellence for DTC brands.
Provide executive support to the Managing Partner by managing communications, schedules, and administrative tasks. Handle the end-to-end client intake process, including qualifying leads and organizing case documentation using legal CRMs.
Provide high-quality, personalized support across multiple customer channels while acting as a brand ambassador for premium e-commerce clients. Utilize CX technology to deliver proactive solutions and collaborate with team leaders to optimize performance.
The representative will provide high-quality, personalized support across multiple customer channels, acting as an extension of client brands to ensure premium interactions. They must utilize leading CX technology to enhance the customer journey and collaborate with coaches to optimize performance.