Process and validate federal personnel and payroll actions, maintain personnel records and position data, and perform quality checks and reconciliations. Support employee debt cases, respond to routine HR inquiries, use agency systems to track and document work, and assist with procedures and process improvement materials.
The Program Manager will lead the establishment and maturation of PMO governance, standards, and project management practices for the Office of Information Services. They will also monitor portfolio health, provide executive-level reporting, and facilitate continuous improvement initiatives to ensure strategic alignment.
The incumbent will process and validate federal personnel and payroll actions while maintaining accurate personnel records and position data. They will also provide customer support to employees and HR staff while utilizing various agency systems to track workload and resolve processing discrepancies.
