The Eligibility Specialist will process eligibility applications, resolve member issues, and perform outreach activities. They are also responsible for documenting interactions and providing high-quality customer service while adhering to Medicaid policies.
Assist individuals with information and support regarding benefits. Provide accurate, consistent information and quality customer service.
The representative will assist individuals by providing accurate information and support regarding their benefits. They are responsible for delivering quality customer service and maintaining consistent communication standards.
The representative will assist individuals with healthcare benefits information and support for the Health Source RI program. They are responsible for resolving customer complaints, meeting performance metrics, and maintaining accurate documentation during high-volume calls.
The Workforce Specialist monitors schedule adherence, staffing levels, and call queue assignments to ensure operational efficiency. They also provide technical assistance to staff and assist with workforce reporting and process improvement efforts.
The representative will assist individuals with information and support regarding benefits. They are responsible for providing accurate, consistent information and quality customer service.
The role involves assisting individuals with information and support regarding benefits. You will be responsible for providing accurate, consistent information and maintaining quality customer service standards.
The representative will assist individuals by providing accurate information and support regarding their benefits. They are responsible for delivering quality customer service and maintaining consistent communication standards.
