Manage AWS program participation and submissions, customer engagement follow-ups, Salesforce records, co-sell pipeline operations, and Marketplace onboarding milestones. Coordinate enablement, meetings, reporting dashboards, and event logistics while keeping GTM workflows and stakeholders on track.
The Senior AI Engineer will design and deploy production-grade Generative AI systems, including RAG pipelines and agent-based workflows on AWS. They will collaborate with cross-functional teams to transform POCs into reliable, scalable AI solutions while optimizing for performance and cost.
The Support Engineer will respond to incidents and provide 24/7 remote customer support through rotating shifts. They are also responsible for monitoring infrastructure, troubleshooting technical issues, and contributing to internal automation tools.
Design, build, and optimize scalable data pipelines and lakehouse architectures on AWS. Collaborate with cross-functional teams to troubleshoot analytical workloads and ensure high-quality data delivery for customer projects.
Guide customers through AWS billing and usage data to identify cost optimization opportunities and trends. Create actionable recommendations and reports to help customers manage their cloud spending effectively.