Design, build, and maintain scalable data pipelines and architectures while optimizing ETL/ELT processes for analytical and operational workloads. Collaborate with cross-functional teams to integrate data solutions, ensure data governance, and support AI-driven use cases.
The Service Desk Engineer will triage, diagnose, and resolve technical issues for enterprise clients within a 24/7 support environment. They will also maintain platform stability, document solutions, and communicate effectively with both internal teams and client stakeholders.
Lead complex digital projects and programs from initiation to completion while managing scope, roadmaps, and budgets. Oversee agentic and AI-enabled delivery by ensuring human review of AI outputs and maintaining clear project guardrails.
The Solutions Architect will lead the end-to-end implementation of CDP and marketing automation systems, from planning and documentation to technical requirement writing. They will act as a subject matter expert to guide clients on tech stack optimization and ensure successful project delivery through collaboration with engineering teams.
The Senior Product Consultant owns the product vision, requirements management, and ROI for client digital products. Responsibilities include creating product roadmaps, defining PRDs, and managing end-to-end product development and optimization.
Lead Agentic Customer Experience (ACx) initiatives to help clients grow through intelligent and relevant brand experiences. Build senior client relationships and partner with cross-functional teams to execute strategies and evolve the strategic practice.
Manage global HRIS administration and people analytics to drive system integrity and actionable business insights. Oversee the end-to-end employee lifecycle, including onboarding, global benefits, and payroll validation.
Lead discovery workshops to define target-state architecture for CRM, CDP, and marketing automation systems. Guide end-to-end implementations by producing technical artifacts and managing integrations across the MarTech stack.
Lead the end-to-end implementation of CRM, CDP, and marketing automation systems, including documentation and technical requirements. Act as a subject matter expert to design MarTech stacks and optimize lifecycle programs for diverse clients.
Lead the Experience Design and Product Management disciplines to elevate the Agentic Customer Experience (ACx) practice. Accountable for the financial health, growth, and strategic AI transformation of the department while serving as a senior advisor to clients.
Lead the execution and strategy of AI-driven UI design and agentic workflows across client engagements. Act as a hands-on practitioner designing alongside AI agents while governing design system standards and token architecture.
Manage territory sales plans and perform outreach to tier 1 prospects to meet aggressive growth targets. Lead internal pursuit teams in proposal development and collaborate with alliance partners and client partners to close high-value deals.
