Provide end-to-end technical support for clinicians and patients, including troubleshooting Android tablets, RPM devices, and virtual appointment software. Collaborate with engineering teams to escalate issues and maintain accurate documentation through ticketing systems.
The QA/Test Engineer will own the end-to-end product quality, including running tests on web and mobile applications and managing the release process. They will also triage bugs, maintain test automation, and collaborate with engineering to ensure high-quality product delivery.
Design and execute end-to-end patient engagement and retention strategies to reduce churn and improve health outcomes for chronic disease patients. Lead cross-functional collaborations with clinical, product, and data teams to optimize the patient lifecycle and operational workflows.
The role involves guiding new patients through the onboarding process and managing clinical administrative duties. Key tasks include handling patient communications, processing referrals, and maintaining accurate EMR records.
The Nurse Practitioner will provide direct telemedicine care to patients with complex chronic cardiac and respiratory conditions. They will serve as the provider of record, coordinate care with multidisciplinary teams, and advocate for patient needs across the care spectrum.
The Program Manager will oversee multiple complex programs across general operations, clinical operations, and technology initiatives, ensuring successful delivery within scope, timeline, and budget. This involves developing program plans, establishing governance structures, monitoring progress, and facilitating communication with stakeholders at all levels.
