Create, monitor, and optimize performance marketing campaigns across Facebook and Google Ads to meet CPA and ROAS targets. Analyze campaign data using tracking platforms and collaborate with creative teams to improve ad effectiveness.
Alpha Iota BPO Sdn Bhd
7 Remote Job Openings at Alpha Iota BPO Sdn Bhd
Create and edit engaging short-form video content using AI tools and CapCut for platforms like TikTok and Instagram. Manage the end-to-end production process, including scripting, voiceovers, and optimization for the Indonesian market.
Manage customer accounts to build loyalty and rapport while maintaining accurate engagement records. Provide a consultative customer experience across phone and chat channels to meet company goals.
Perform outbound sales calls and cold-calling to prospective clients to promote and upsell company products. Maintain customer relationships and meet monthly KPIs using prepared sales scripts and persuasive techniques.
(WFH) Customer Service Executive
Alpha Iota BPO Sdn Bhd
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Full Time
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2 months ago
Alpha Iota BPO Sdn Bhd
The role involves managing multiple live chat conversations simultaneously while ensuring high-quality customer service and timely responses. You will be expected to prioritize tasks across various projects and work in a rotational shift environment including nights and weekends.
Promotions Executive (Indonesian)
Alpha Iota BPO Sdn Bhd
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Full Time
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2 months ago
Alpha Iota BPO Sdn Bhd
The Promotions Executive will manage the end-to-end execution of marketing campaigns, including bonus configuration, onsite asset management, and tournament monitoring. They are also responsible for ensuring compliance, monitoring for bonus abuse, and tracking performance metrics to optimize promotional effectiveness.
The role involves performing outbound sales calls to existing customers and cold-calling prospective clients to explain products and promote company deals. Responsibilities also include meeting monthly KPIs, building customer rapport, and adhering to sales scripts while improving sales techniques.
