The developer will support the Small Business Administration by maintaining legacy systems and modernizing cloud infrastructure within AWS. Responsibilities include designing, developing, and testing operating systems-level software and managing the full software development life cycle.
The analyst serves as the initial point of contact for users of SBA loan systems, providing Tier 1 technical support via phone, email, and ticketing systems. They are responsible for triaging loan application inquiries, verifying documentation, and ensuring compliance with federal IT security protocols.
The Journeyman Management Analyst supports the SBA Unified Lending Platform by conducting organizational studies, evaluating business processes, and identifying opportunities for operational improvement. They are responsible for documenting requirements, creating process maps, and coordinating information between business stakeholders and technical teams.
