Provide expert technical support and guidance to clients using Sage Intacct and related financial software. Manage support cases, troubleshoot system issues, and build strong, long-term relationships with a diverse client base.
Lead, mentor, and support the product support team while managing workload, ticket queues, and service-level agreements. Provide expert troubleshooting for Sage Intacct and build strong relationships with a diverse, international client base.
