The agent will handle inbound and outbound calls to provide customer service and education regarding PAP therapy supplies. They are responsible for creating sales orders, confirming patient demographics, and ensuring accurate resolution of patient needs.
The Client Success Manager oversees client accounts and manages a team of Account Managers and AR Specialists to ensure high productivity and efficiency. They are responsible for building strong client relationships, identifying business opportunities, and collaborating with leadership to execute projects.
The Client Success Manager serves as the primary operational liaison between clients and the organization to ensure accurate and timely referral intake. They are responsible for monitoring referral workflows, managing financial risk, and driving process improvements to ensure successful patient onboarding.
The Vice President of Revenue Cycle Operations is responsible for overseeing the end-to-end revenue cycle strategy to optimize financial performance and operational efficiency. This role involves leading cross-functional teams to streamline billing, collections, and reimbursement processes while ensuring compliance with healthcare regulations.
