You will support the sales team by maintaining CRM data, managing customer onboarding, and processing supplier questionnaires. Additionally, you will assist with customer training, conference ticket sales, and the development of process documentation.
Your mission
You communicate with our customers in writing and by telephone
You maintain data in our CRM system (Odoo)
You take over the administration and onboarding of new customers in the purchasing portals
You process the supplier questionnaires and keep our associated information database up to date
You develop templates and translations
You work on process descriptions
You will also support us in the area of “Customer Training”
For our annual Checkmk Conference, you will help with ticket sales and provide support before, during and after the conference
You will take on additional projects and tasks in collaboration with various colleagues, thereby you are supporting our sales team
Your profile
You are registered as a student (m/f/d) in a business focused course or alike or in a course of study related to IT
You like to help customers and colleagues and your communication skills are very good
You have an independent way of working
You speak and write German fluently and also have a good knowledge of English
At best, you have already gained experience in a similar function
You don't let a bit of chaos get you down and you keep a cool head when the house is on fire
Why us?
The chance to make a decisive impact and shape the future of a dynamic, fast growing tech company while growing with your tasks and responsibilities
Flexible and family-friendly working conditions in a stable environment
With the wide range of sports and wellness offers from Wellpass, you can choose from over 9,000 sports and wellness offers
An agile team that embodies autonomy and fast decision making within flat hierarchies
A unique corporate culture where we emphasize equity, diversity and inclusion
A wide range of education and training opportunities
Fully remote work or high flexibility between mobile work and an office in one of the most beautiful, central district of Munich
An attractive salary
Regular onsite events of all sorts (Checkmk Conference, Conference After Party, Company Outings, Team events and more) in a familiar atmosphere
We are the creators of Checkmk, a leading hybrid IT monitoring software for both cloud-native and traditional infrastructures and applications. Checkmk is available as an open-source and commercial edition. We are a strong team of software developers and DevOps, open-source enthusiasts and nerds who are passionate about helping small and large companies run their complex IT infrastructures reliably. Over the last years we have grown from 20 to over 250 employees to support our customer growth in Europe, the US and beyond. Our colleagues currently work from our Munich HQ as well as across Germany, Italy, Austria, France, Spain, Poland, USA, UK, Singapore and Malaysia. We are a dynamic, fast growing and easy-going company where positive collaboration is very important. We are more than just colleagues; we have a strong team and a great customer community. For us, high autonomy and flat hierarchies are not just words on paper, but everyday life. With us you don’t work as one of hundreds or on purely theoretical questions but have an immediate positive influence. With our product, we make the lives of thousands of administrators easier and help them in coping with the increasing complexity of IT. Our customers love our product and your work helps to keep it that way!
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”