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The Remote Member Support Advisor will meet virtually with members to explain supplemental benefits and financial protection options. They are responsible for assisting with applications, enrollments, and providing ongoing customer service and follow-up support.
Company: AO (American Income Division)
Location: 100% Remote – U.S. Residents Only
Schedule: Flexible | Work From Home
Are you looking for a remote career where you can use your communication and customer service skills to make a meaningful difference?
AO is seeking motivated, people-focused professionals to join our growing team as Remote Member Support Advisors. In this role, you'll work virtually with working families, veterans, union members, and other eligible groups, helping them understand available supplemental benefits and financial protection options.
This opportunity combines customer service, benefits education, relationship building, and enrollment support in a fully remote environment.
Whether you're starting a new career or bringing experience from customer service, healthcare, hospitality, retail, education, administrative support, or sales, we provide the training, mentorship, and ongoing development needed to help you succeed.
No prior insurance experience is required.
AO is part of the American Income Division of Globe Life and has a long-standing history of serving working families and organizations across North America.
Our representatives work with members and families to help them understand supplemental life, accident, health, and financial protection options available to them.
Since 2020, our organization has operated in a fully virtual environment, allowing representatives to serve clients from home while staying connected through online training, mentorship, technology, and team collaboration.
Our culture emphasizes service, integrity, professional development, accountability, and long-term growth.
As a Remote Member Support Advisor, you'll serve as a trusted resource for members and their families throughout the benefits process.
Build your career from home in a modern virtual environment.
Connect with members and families who have requested information regarding available benefits.
Representatives have opportunities for:
Compensation can vary based on individual activity, performance, and results.
No prior insurance experience is required.
We provide:
AO provides opportunities for motivated representatives to advance based on performance, initiative, consistency, and leadership ability.
Growth opportunities may include:
Qualifying representatives may have access to:
Eligibility and qualification requirements may apply.
Successful candidates typically demonstrate:
Most importantly, we're looking for individuals who genuinely enjoy helping people and building relationships.
Experience in any of the following areas can be beneficial:
No prior insurance experience is required. Training and mentorship are provided.
Applicants must:
AO proudly serves working families, veterans, union members, and other eligible groups by helping them understand supplemental benefit and financial protection programs.
Our culture is built around mentorship, collaboration, professional development, and recognizing individual achievement. You'll have access to experienced leaders who can help you strengthen your skills, develop professionally, and prepare for future advancement.
This opportunity may be a strong fit if you want to:
Qualified applicants will complete a brief career overview before scheduling a live virtual interview with our hiring team.
All interviews are conducted through Zoom video conferencing, providing a convenient and accessible hiring experience.
If you're looking for a flexible remote career where you can serve others, build meaningful relationships, develop professionally, and create long-term growth opportunities, we'd love to hear from you.
Apply today to be considered for our Remote Member Support Advisor opportunity.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
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