Water Systems Specialist - Dallas, TX or Atlanta, GA

Dominium is helping tackle the affordable housing crisis – and we’re looking for motivated candidates to join our team and advance our mission. With offices in Atlanta, Dallas, Phoenix and Minneapolis, Dominium is one of the nation’s most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents to foster a strong sense of community and connection.

Join us in making a difference in people’s lives every day at a company where you can challenge yourself to develop both personally and professionally.

POSITION SUMMARY:

The Water Systems Specialist supports Dominium’s water conservation efforts by maintaining the functionality and reliability of water monitoring systems and supporting the timely resolution of identified leaks. This position performs preventive maintenance; troubleshoots meters, routers, and related equipment; completes scheduled battery and equipment replacements; and investigates and addresses water leaks across assigned properties.

The Water Systems Specialist partners with property teams, Corporate Maintenance, regional maintenance leadership, and outside vendors to support water system readiness, complete repairs, and ensure outstanding water system needs are addressed through resolution.

This is a remote, regionally based and site-based position that is not assigned to a Dominium corporate or regional office. The position requires regular travel to Dominium properties and is expected to perform work at property sites on most workdays, with administrative responsibilities completed remotely when not in the field.

ESSENTIAL FUNCTIONS:

1. Inspects, tests, and troubleshoots non-working or unreliable water meters, routers, communication devices, and related water-monitoring equipment to maintain system functionality and support reliable leak detection.
2. Performs scheduled preventive maintenance, including systematic battery replacement, equipment testing, and other maintenance activities designed to maximize system functionality and equipment life.
3. Repairs or replaces non-functioning or unreliable equipment and completes the associated registration, testing, and documentation.
4. Reviews water-monitoring system alerts, reports, usage data, and work requests to identify equipment issues, potential leaks, abnormal water conditions, and situations requiring field investigation.
5. Investigates and addresses water leaks using reporting data, established maintenance procedures, and appropriate tools, completing repairs within the scope of the position.
6. Escalates repairs requiring specialized plumbing expertise, vendor assistance, or additional property maintenance support and communicates outstanding needs to the Water Systems Coordinator.
7. Verifies that repaired or replaced equipment is communicating and functioning properly following service and confirms the completion and effectiveness of assigned leak-related work.
8. Documents equipment inspections, battery changes, troubleshooting activities, repairs, replacements, identified leaks, completed work, outcomes, and required follow-up.
9. Communicates with property teams regarding scheduled unit access, water system maintenance, identified leaks, repairs, and outstanding service needs.
10. Maintains assigned tools, equipment, supplies, and replacement inventory in accordance with established procedures.
11. Provides training to property staff and Corporate Maintenance team members, including Regional Maintenance Managers and Regional Maintenance Specialists, regarding Dominium’s water systems, established maintenance procedures, leak-identification and response expectations, and appropriate system troubleshooting.
12. Escalates complex, recurring, or unresolved technical issues to the Lead Water Systems Specialist and/or Water Systems Coordinator.
13. Travels to assigned properties to complete preventive maintenance, priority system repairs, leak-response work, equipment replacements, and other assigned water-system activities.
14. Performs other duties as assigned.

QUALIFICATIONS: (Knowledge, Skills, Abilities, Education, Training and Experience.)

• High school diploma or equivalent required.
• Technical or vocational training in plumbing, building maintenance, facilities maintenance, or a related trade preferred.
• Minimum of two years of experience in multifamily property maintenance, plumbing, facilities maintenance, building systems, or a related technical field.
• Basic working knowledge of plumbing systems and common residential plumbing repairs required.
• Multifamily property maintenance experience preferred.
• Experience identifying and repairing water leaks preferred.
• Experience troubleshooting water meters, submeters, leak-detection systems, routers, gateways, sensors, or other connected building equipment preferred.
• Mechanical aptitude and demonstrated ability to troubleshoot equipment and complete hands-on repairs.
• Ability to safely and effectively use hand and power tools appropriate to assigned maintenance and repair work.
• Ability to use mobile devices, Microsoft Outlook and Teams, work-order systems, ION, property-management systems, and other applicable technology.
• Ability to read and interpret work orders, system alerts, equipment instructions, and maintenance procedures.
• Strong attention to detail, organization, communication, problem-solving, and follow-through.
• Ability to work independently in the field, manage assigned priorities, and follow work through completion.
• Valid driver’s license, reliable transportation, and vehicle insurance required.
• Ability to travel regularly between assigned properties and up to 50% overnight or out of state.

About Us: Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium’s values – EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution – guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families – often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located.

We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund.

Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law.