Virtual Assistant - Non Voice

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Profile Requirements:

• Min. 4 years of experience as a Senior VA, Executive Assistant, Administrative Assistant or similar role, ideally supporting a busy business or operations team.
• Strong experience with email management, data entry, spreadsheets, scheduling and administrative systems, with excellent attention to detail.
• Proven ability to manage rosters, calendars or other scheduling processes accurately and efficiently.
• Excellent written English and communication skills, with the ability to work professionally with management, staff, coaches and customers.
• Highly proactive, organised and reliable, with the ability to work independently, manage competing priorities and identify what needs to be done without constant direction.

Core responsibilities:

• Manage and maintain staff and coach rostering, ensuring schedules, availability and changes are accurately recorded and communicated.
• Complete accurate data entry across internal systems, spreadsheets, member records and operational platforms.
• Monitor and manage incoming emails, prioritising important correspondence and ensuring enquiries and requests are actioned promptly.
• Maintain organised inboxes, categorising emails, flagging urgent matters and following up on outstanding actions.
• Support day-to-day administration across memberships, classes, coaches, appointments and other operational requirements.
• Prepare, update and maintain reports, spreadsheets and administrative documentation as required by management.
• Coordinate information between coaches, staff and management to ensure operational changes, roster updates and important communications are communicated accurately.
• Proactively identify administrative gaps, outstanding tasks and opportunities to improve systems and workflows, taking ownership of recurring tasks and supporting the leadership team.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

This is a remote position.