Virtual Assistant - Non Voice

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Profile Requirements:

• Experience in NDIS administration or disability services with a strong understanding of NDIS compliance and documentation requirements
• High level of accuracy and attention to detail with the ability to maintain audit-ready records at all times
• Proficiency in Microsoft OneDrive and Microsoft 365 with strong document management and file organisation skills
• Experience managing social media platforms and coordinating content scheduling in line with brand guidelines
• Reliable, discreet, and able to handle sensitive participant information in accordance with Australian Privacy Principles

Core responsibilities:

• Maintain accurate and up-to-date participant records ensuring proper filing, regular reviews, and audit accessibility
• Prepare and manage Schedules of Supports and align them with NDIS pricing and budgets
• Assist in the preparation of service agreements, progress reports, and supporting documentation
• Ensure all participant documentation remains audit-ready at all times, addressing discrepancies promptly
• Establish and maintain structured digital filing systems in Microsoft OneDrive for easy access and retrieval
• Enforce document control practices including adherence to naming conventions and version control
• Maintain TruCare QLD's social media presence ensuring content aligns with branding standards
• Coordinate and publish content across platforms according to an approved content calendar
• Ensure secure storage and up-to-date maintenance of all digital account credentials

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

This is a remote position.