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Build and maintain strong relationships with high-value clients, ensuring exceptional customer experience and long-term loyalty;
Conduct personalized promo calls to inform clients about exclusive offers, upcoming events, and tailored promotions;
Proactively engage with VIP clients, addressing their needs, preferences, and concerns to enhance satisfaction and retention;
Identify opportunities to introduce new products, services, or promotions that align with the client’s interests;
Work closely with marketing, customer support, and product teams to ensure VIP clients receive a seamless and premium experience;
Track client interactions, feedback, and engagement levels, providing insights for continuous improvement.
Proven experience in VIP account management, sales, or customer relations (preferably in gaming, fintech, hospitality, or similar industries);
Strong communication and persuasive skills with the ability to build trust and rapport with clients;
Experience in gambling is strong plus;
Experience with CRM tools and data-driven decision-making is a plus;
Thoroughness, attention to detail;
Strong communication skills;
Self-organization and proactiveness.
Health & Wellness Focus;
Global Medical Coverage;
Growth Opportunities;
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
Performance-Driven Rewards;
Dynamic Work Environment.
Apply, and let your growth journey begin.
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