Travel Industry Relations Manager

Here at BizAway, we Deliver the Future of Travel. 😎

We have been ranked as Europe’s fastest-growing Travel Management Company for 4 years in a row, but we are just getting started: our ambition is to become one the leading global actors in this space. 🚀

We combine cutting-edge technology with a human-centric approach to redefine how companies manage their travel, all while keeping sustainability at our core.🌱

If you are a high-achiever, thrive in a fast-paced environment, and want to build the future alongside a team that values proactivity, ownership, and bold results, you’ve found your place. 💪

We are looking for an experienced and results-driven Travel Industry Relations Manager (m/w/d) to lead and manage our dynamic Travel Partnership Team. The ideal candidate will have expertise and a strong understanding of the Travel Tech Industry. 

In this role, you will shape and drive a high-impact Travel Partnership Strategy aligned with our long-term vision, leveraging key GDS relationships—primarily Amadeus—and architecting strategic commercial agreements across all business verticals to accelerate growth.

• Partnership Strategy Definition: aligning the partnership strategy with overall business objectives and vision (e.g., geographic expansion, growth, acquisition of new customer segments);
• As a manager, you will guide a team of 3 people, acting as a bridge between the Partnership team and other business functions and defining team KPIs, assigning individual and team targets aligned with the business strategy;
• Development of new opportunities and identification of new supply providers, in order to create new business and revenue opportunities;
• IATA management: global and strategic design (Remittance Holding Capacity, Guarantee Status, BSP management);
• GDS strategy (Amadeus): lead periodic contract renegotiations, identify development needs and evaluate available solutions, oversee the roll-out and implementation of Amadeus features within the organization;
• Manage commercial supplier relations with our partners, in particular Air, Stays, Trains, Car rental key suppliers;
• Drive periodic contract reviews with our suppliers;
• Override negotiations and promotional campaigns;
• Strategic support for our internal teams (Sales, Operations, Finance).

• Proven experience (10+ years) in Travel Industry;
• Professional level of Italian and English, both written and spoke;
• Hands-on expertise with Amadeus GDS, including commercial contracts, GDS features, and NDC distribution channels;
• Understanding of the travel booking process, integrations, and the technology landscape (e.g. APIs, and other travel software);
• Knowledge of the latest trends in B2B API integrations and how they relate to travel technology;
• Experience with Business Intelligence tools for internal reports;
• Excellent communication and presentation skills, with the ability to build relationships with both technical and non-technical partners;
• Exceptional leadership and stakeholder management skills, with the ability to bridge operations, tech, sales, and finance;
• Proactivity: you actively propose value-creating solutions and are not afraid of mistakes;
• Flexibility: you are comfortable working in a fast-changing environment with few certainties.

• Previous experience in SAAS companies
• Scale-ups environment

📄 Contract type: Permanent
🕓 Working hours: Full-time – 40h/week, from Monday to Friday
💰 Salary: Starting from the 1st level with a salary range from 50K to 70K, in accordance with the National Collective Agreement for the Commerce sector (CCNL Commercio)
🏠 Remote work, flexible working hours and great offices in Europe
💼 Equity in the company (stock options plan) and a Welfare program
✈  A seat on a scale-up with skyrocketing growth
📈  Development of your entrepreneurial spirit, having the chance to implement real-impact  business decisions
🌍  Multicultural and international team
🙌  Collaborative and smart environment to work and learn
🍻  Free coffee to kick-start your day and free beers to celebrate together