Telemarketer

This is a remote position.

Company Mission:

Our mission is to reduce the cost of capital across the world.



About the Company:

We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much lower APRs to consumers. Our team is a combination of deep technology (Microsoft, Google, Facebook), and finance (Nubank, Goldman Sachs, Square, Carta, SoFi) executives. Our Seed round was led by Max Levchin, and our Series A by Founders Fund - with participation in both rounds by Sequoia, NYCA, and others.

Our work involves building the world’s first completely autonomous asset-securing process, world-class risk models for underwriting, and an incredibly smooth & efficient product experience for consumers to apply, activate, and manage their credit cards.

We’re looking for detail-oriented, driven, and intuitive operations specialists who want to work with intelligent, motivated, intense, and interesting people to support the company in its goal to offer cutting-edge products and excellent customer service to its clients.


Cultural Values:

Depth and rigor of thought - We try to be rigorous in our thinking & dive into the details.

Minimalist - We are spartan in our design, in our code, and even in our processes.

Speed of execution - We move fast & value decisiveness. We think speed drives quality.

Responsibilities:

• Make outbound calls to prospective customers, leads, or partners as directed by the campaign or project requirements
  
• Present accurate and compelling information about products, services, and promotional campaigns
  
• Assist customers through phone, email, and chat support when necessary
  
• Follow approved call scripts and compliance guidelines to ensure professionalism and consistency
  
• Document call outcomes, customer feedback, and interaction notes accurately in CRM systems
  
• Escalate complex inquiries or concerns to the appropriate internal teams in a timely manner
  
• Meet or exceed daily and weekly call targets, conversion goals, and performance metrics
  
• Maintain a positive, professional, and customer-focused communication style at all times
  

Requirements

• At least 5 years of experience in outbound calling, telemarketing, or customer support
  
• Excellent verbal and written communication skills in English, with clear diction and confidence on calls
  
• Comfortable using CRM tools, call scripts, dialers, and online communication platforms
  
• Strong organizational skills with high attention to detail when documenting customer interactions
  
• Ability to work independently, manage time effectively, and consistently meet performance targets
  
• Willingness to adapt to temporary project timelines, shifting campaign requirements, and evolving objectives
  
• Strong work ethic, resilience, and a results-driven mindset in a fast-paced environment